Return Policy

Return & Exchange

Return Policy

  • We offer Free 30-Day No Hassle Returns.
  • Please contact us at returns@iloveshoedeals.com to get your return merchandise authorization (RMA) number and return address info prior to making any returns.
  • We will issue a refund as long as the item has not been worn outside or shows any wear.
  • Worn Shoes will be shipped back to the customer at the original shipping address and no refund will be given.
  • Please place the shoebox inside another box to avoid damaging the original packaging. Otherwise, a $12 re-stocking fee will apply if the appropriate original packaging is damaged or not included.
  • Make sure to include a copy of your invoice in your return with a brief note explaining your return. Shoes returned without any order information will not be refunded.
  • I Love Shoe Deals is not responsible for lost shoes.
  • We will refund your purchase price. We do not refund or reimburse any shipping expenses.

If we have made error with your order, please Contact Us prior to returning so we can determine the best way to handle your specific situation.

Exchange Policy

  • We DO NOT offer Free Exchanges.
  • Please contact us at returns@iloveshoedeals.com to get your return merchandise authorization (RMA) number and return address info prior to making any returns.
  • International Orders will need to return their order for a refund and order the correct pair
  • Please Contact Us before shipping your order back so that way we can ensure we have your requested exchange in stock.
  • Worn Shoes will be shipped back to the customer at the original shipping address and no exchange will be sent.
  • If you need your exchange in a hurry, we ask that you reorder the correct size right away, and return your original order for a refund.
  • Please place the shoebox inside another box to avoid damaging the original packaging. Otherwise, a $12 re-stocking fee will apply if the appropriate original packaging is damaged or not included.
  • Make sure to include a copy of your invoice in your return with a brief note explaining your return.
  • I Love Shoe Deals is not responsible for lost shoes.
  • If your requested exchange is not available we will refund your purchase price less a 12% restocking fee.